Frequently Asked Questions

We source natural stone from 20+ countries including Italy, Greece, Turkey, and Brazil — covering marble, granite, limestone, sandstone, onyx and more, with 4,000+ varieties in stock.

No MOQ for project orders — we support everything from sample orders to bulk engineering supply. Trading orders: contact us for tiered pricing.

Yes. We provide on-site technical guidance for large projects, including installation methodology briefing, slab layout confirmation, joint treatment, and surface protection.

We use pre-layout batch matching to ensure consistent grain direction and color within international standards (ΔE<2.0). Every batch includes an SGS test report.

Standard products: 7-15 business days. Custom fabrication: 15-30 business days. Large project timelines are scheduled per production plan with full tracking provided.

We provide technical support and installation guidance, but do not directly undertake installation work. We can recommend qualified installation partners in your region.

Submit a sample request via our website contact form or contact us directly. Standard samples ship within 48 hours; custom-cut samples are also available.

We operate 40+ QC inspection points covering dimensional accuracy, flatness, flexural strength, water absorption, etc. — strictly following ISO 9001, ASTM, and EN standards.

We use professional stone crating (wooden crate + foam + waterproof membrane) with full shipping insurance. If damage occurs, contact us within 24 hours of receipt and we will handle it.

We commit to responding to all Formspree inquiries within 24 hours. For urgent matters, contact us directly via WhatsApp.