Careers at HSST · Global Hiring

Cross-Border E-Commerce Operations Manager

Hong Kong / GuangdongFull-TimeOpenings: 1

HK$28,000–45,000 / month + sales commission

Own stone-category operations across Alibaba International, Made-in-China, Globalsources and our own site — turning 27 years of project capability into scalable online enquiries and orders.

Key Responsibilities

  1. Set annual B2B platform plans covering storefronts, keywords, P4P bidding and traffic mix;
  2. Manage product listings (selection, pricing, detail pages, multilingual copy) keeping 300+ SKUs complete and current;
  3. Run enquiry routing and conversion funnels with the sales team to lift enquiry-to-order rates;
  4. Plan platform campaigns (September Expo, New-Arrival showcases) and promotion stocking rhythms;
  5. Maintain a KPI dashboard (impressions, clicks, enquiries, conversion, ROI) with monthly reviews;
  6. Coordinate independent-site SEO with Google Ads strategy.

Requirements & Qualifications

  • Education: Bachelor's degree or above in e-commerce, marketing or international trade;
  • Experience: 5+ years B2B cross-border e-commerce operations; building materials or industrial categories preferred;
  • Skills: expert in Alibaba International rules and P4P; CET-6 / IELTS 6.0+ with independent English copywriting;
  • Data: proficient in Excel/BI tools for traffic and conversion analysis;
  • Leadership: 1–3 person team management experience;
  • Attributes: strong sense of content and data, high execution drive.

Bonus Points

  • Independent-site (Shopify/WordPress) experience a plus;
  • Stone or high-ticket non-standard categories preferred;
  • Basic photo/video editing skills a plus.

Interested? Apply Now

The online form takes about 5 minutes; or email stone@hsst.hk with the subject 'Name – Position – Preferred Location'.

Apply Online Now
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